I cancelled my subscription but I’m still being charged#

You should not be billed once your recurring subscription has been cancelled. Any cancellation should take effect immediately.

You may be billed very early on the date your next payment is scheduled, so it is advisable to cancel your subscription prior to the renewal date.

If you have cancelled your subscription in advance of the renewal date and are continuing to be charged, please contact the SafeTrx support team using the contact form below and they will look into the details for you.